AquaHawk Alerting! Customer Service

Customer Service
Stuart, FL 34994

Utility Office Hours: 8:30am - 5:00pm
 (772) 288-5317

City Launches FREE Online Water Conservation Tool for Customers  AquaHawk

2017 iPad Winners:

AquaHawkWinnderJessicaSeymour2017

AquaHawk Subscriber Quarter 3:  Jessica Seymour

AquaHawk Subscriber Quarter 2:  Arthur Leonard 

AquaHawk Subscriber Quarter 1:   Rebecca Dawdy 

 

 

 

 

 

The City of Stuart introduces a new water conservation and budgeting tool for customers. AquaHawk Alerting™ is a free online Web portal that enables City customers to see their water usage anytime during the billing cycle. After registering and providing up-to-date contact information, customers can opt to receive a text message, e-mail, or phone call alert if their consumption indicates a potential leak or abnormal usage.

To help save money and more efficiently manage water usage, customers can set thresholds for usage (e.g., 5,000 gals.). If the customer's consumption is trending to exceed or surpasses the threshold, AquaHawk will send an automatic alert.

"The new Web portal will empower our customers with the information they need to use water more efficiently, save money, and prevent property damage that often results when leaks run undetected," commented David Peters, Assistant Public Works Director. "Our goal is to offer a better customer experience and the peace of mind that comes from knowing that the City is working to catch potential problems early."

Expensive and unexpected water bills should be a thing of the past since consumers can login anytime and see their water usage.

HOAs and other clients with multiple water accounts can access all of them with a single user name and password. Customers can also provide access to other parties; property managers, caretakers, landscaping companies, etc., who might benefit from the information or want to receive alerts too.

When City of Stuart consumers are traveling, AquaHawk enables them to monitor for unauthorized water use in their homes. Consumption, rainfall, and temperature data are displayed in easy-to-understand graphs that help pinpoint when an account may be using water inefficiently such as watering a landscape during, or shortly after a rain event.

To subscribe, visit: https://stuartfl.aquahawk.us/login and click the Register button. For further information, please call Customer Service at 772-288-5317.

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