Distribution and Collections

(772) 288-5377
Fax: (772) 288-5303
To report a water main break, force main break, sewer back-up or sewer system overflow please call:
Monday - Friday 8:30am - 5:00pm  Customer Service (772) 288-5317
After Hours  Water Treatment Facility (772) 288-5343

Utility Line LocatingThe Water Distribution Team maintains the City's water distribution infrastructure that enables the City of Stuart to distribute potable water to its customers and ensure an adequate supply of pretreated water is readily available with sufficient pressure to meet established health department standards, and ensure specific fire protection standards are met.
As part of the Utilities Department, we have personnel on call twenty-four hours per day, seven days a week.Water Meter

Water Distribution crews install, repair, test and maintain water distribution/fire protection system appurtenances including; mains, services, meters, fire hydrants, valves and backflow prevention devices. Large meters are tested and maintained annually to reduce revenue losses due to inaccurate meters. All City owned backflow devices are tested annually to protect against cross contamination in the potable water system. 

An in-house utility line locator receives Sunshine One-Call requests to locate and mark water and sewer services and mains on City easements and roadways to prevent damage during excavation or construction by City personnel, private contractors, citizens and agencies in accordance with the State of Florida's Sunshine One-Call law.

Before you dig,
STOP and CALL 811 for free utility line locates! 

Call Sunshine One-Call, it's the law.


Vactor TruckThe City of Stuart provides preventive/predictive collection system maintenance services, while the Collections Department performs corrective collection system activities. Through our combined efforts, we maintain a proactive approach in improving the performance levels of collection systems. The preventive/predictive portion of the collection system maintenance program includes a cleaning and CCTV inspection schedule, grease trap ordinance, inflow and infiltration (I&I) reduction, an annual private lift station evaluation, an annual air relief valve and force main valve service, root control, and on-going sewer map revisions.

The City requires the Collections Team to televise 35% and clean 100% of the gravity sewer system annually. A combination truck with both jet and vacuum systems is used to perform cleaning maintenance, and a televised camera system provides sewer inspection and documentation services. Scheduled sewer cleanings and TV inspections are based on and prioritized according to the maintenance history and age of system. Strict and thorough documentation of inspections, cleaning, backups, and overflows is vital in terms of scheduling and reprioritization of sewer line maintenance. The above cleaning and inspection program, since its implementation in 1996, has resulted in a significant reduction of sewer backups and overflows.

Reports from the gravity sewer collection system inspection are utilized to develop a scope of services for outside contractor work that involves root removal, grouting, lining and manhole rehabilitation.

The City utilizes a voluntary CMOM (Capacity, Maintenance, Operations and Management) Program that offers best management practices to protect the City's sewer system infrastructure.


Water Quality Monitoring Program

altThe City of Stuart Water Treatment Team performs routine hydrant flushing in accordance with its required Water Quality Monitoring Program.  Hydrant flushing is performed monthly in preparation for sampling required for the public health and safety of drinking water.  Though it may appear that the City is "wasting" water while performing the hydrant flushing, allowing the water to run is essential to keeping the water fresh.  Be assured that the City promotes water conservation and that this test is necessary for the City to provide clean, safe drinking water to its customers.  When at all possible, the water drains into a pervious surface.

The City's Laboratory Technician opens hydrants at specific sampling sites at low flows of 3 to 5 gallons per minute the day before the sample is taken.  The City also utilizes "auto flushers" in specific locations in the water distribution system to maintain proper residuals.  Auto flushers have timers and operate at night during off-peak hours.  Twice a year, "superchlorination," (a method of chlorinating potable water to insure the safety of drinking water) is conducted.  Certain hydrants are opened at low flows, to draw the "free residual" out to the furthest points to saturate the water distribution system.  Advance notice of the exact dates of the superchlorination process goes out in the City's Utility Info Bits.  All other hydrant flushing involving the water quality is on an "as needed" basis.

Private Lift Stations

The City of Stuart Ordinance Division 4 establishes design, construction, and maintenance standards relating to all privately owned lift stations connected to the City's sanitary system. The regulations assure private lift station compatibility with the City's sanitary sewer system and Waste Water Treatment Plant to prevent damage to our utility systems.

Private Lift Station

Sanitary Sewer Lift Station Maintenance Tips

Performance of routine and preventative maintenance can save the onsite lift station owner from costly repair bills. The following are suggestions that may insure fewer breakdowns and problems:

  • Wet wells should be pumped out and cleaned at least twice a year, or more often if necessary, to prevent solids and grease build-up. Build-up of solids can create odors and damage the pump.
  • Inspection of submersible pumps should be performed quarterly. Inspection of the impeller should be performed quarterly or when motor hours are not within 10% of each other. The inspections would assure that the impeller is free of debris.
  • Inspection of the check valves should be performed at least twice a year to insure proper working order and to prevent backflow from the force main to the wet well.
  • Cleaning and inspections of floats monthly will assure proper performance. The buildup of grease prevents floats from working properly.
  • Inspection of the light and alarm systems should be performed weekly. An alarm system in working order can alert you to problems immediately.
  • Installation of hour meters on each motor will give one an accurate record of how often each motor is cycling; and hence, the amount of water being pumped through the system. A logbook of motor hours, dates and maintenance performed must be kept.
  • Amp readings should be taken at least once a month on each motor in the on-site lift station. If the amp readings do not meet the manufacturer's specifications, it is an indication that debris is lodged in the propeller within the motor, or that water has entered the motor housing or the wiring.
  • A semi-annual inspection of all electrical motor control equipment to find poor connections and worn parts should be performed.

To apply for a private lift station permit,
please contact the Public Works Department at (772) 221-4700 or (772) 288-2927.