The Operations Division is commanded by Captain Derek Ortado.
Road Patrol is the backbone of the Stuart Police Department. The goal of Road Patrol is to address problems within the community and assure a safe community environment through directed and routine patrol. As the largest and most visible division of the police department, Road Patrol provides the first response to emergency and non-emergency incidents. Road Patrol’s primary responsibilities include conducting preliminary investigations into criminal complaints, conducting investigations of motor vehicle accidents, assisting citizens, preventing crime within the city, and enforcing traffic laws.
Patrol officers answer your calls for service and take appropriate action. Sometimes this means an arrest, but more often than not it means referring persons with a particular problem to the agency or person that can best help them. We participate in proactive policing by patrolling local parks, playgrounds and neighborhoods within the city. Through the analysis of crime trends and partnerships with the community these officers are deployed to specific locations to maximize their effectiveness.
Staff and Shifts:
Road Patrol, consists of 24 sworn officers, including our two K-9 Units. Road Patrol is responsible for continued police service, 24 hours a day, 7 days a week, 365 days a year. Officers work 12-hour shifts and are split up among four shifts, Day Shift and Night Shift. Each shift has two teams, and A or B (when one shift is on duty the other is off duty). Each shift is supervised by a sergeant and a corporal with four patrol officers. When a citizen calls 911 the members of the Road Patrol under Operations Division are the first to respond.
The Stuart Police Department Communications Center is located at the Stuart Police Department and is staffed by nine full time civilian dispatchers and three part-time civilian dispatchers who operate on rotating 8 and 12 hour shifts. The Communication Center is staffed on a 24-hour basis with the responsibility to answer emergency and non-emergency calls for the City of Stuart. This includes 911 emergency calls for Police. All dispatchers are 911 Public Safety Telecommunicators certified through the State of Florida.
The Stuart Police Communications Center Dispatchers are the initial first responders, acting as a vital link between the community and the Stuart Police Officers in the field. When a call is received, dispatchers must gather as much information as possible. They are responsible for relaying all the information provided by the caller to the responders in the field, and for coordinating response services in order to provide the quickest and most efficient response. When a 911 is received, the dispatcher is trained to ask certain questions that play a vital role in protecting both the individuals involved and emergency responders.
What can you do when calling 911?
When you call 911, be prepared to give the following information:
◦ The phone number you are calling from
◦ The address where you are located
◦ The nature of your emergency
If you dial 911 and reach our communications center, it is important to then give the information located above.